Got a question or need more information? We would love to hear from you. We aim to get back to emails within 48 working hours but if your query is of an urgent nature, please call us directly.
Send us a Message
15 Dee Close, York, YO24 2XP
Contact phone number
01904 705126 / 07968 130234
Frequently Asked Questions
Here are a selection of frequently asked questions. If you don’t see your question here, drop us a message and we would be delighted to help
Who writes your material?
Our material is primarily produced by Jennie, with input from key associates and contributors such as Marsha Armstrong. Jennie and Marsha are our key course developers but they will seek out additional resources to supplement their skills and knowledge where
I want to develop an induction programme which new starters can access in the week before they join the firm – can you provide something like that?
Absolutely – it’s what we are good at! We can take your material and make it work via our platform, giving access to your new starters ahead of their start date so they can hit the ground running on day one. You can set tests of understanding too so that you know they understand what is important to you.
Will I get a certificate?
Yes, our learning events are all certificated.
It's just Death by Powerpoint by another name, isn’t it?
We pride ourselves on producing visually attractive and engaging material which is light years away from the endless reading of slides on a screen! Having recently gone through an online programme which was just Powerpoint ‘read out’ Jennie knew that this was NOT the way forward for the Elliem Training system!
If I enjoy a programme and want to do another one can I sign up for another course?
Absolutely, and keep coming back to the website to see what new courses we’ve got to offer because we are always bringing new material and ideas to the market.
I am heard of hearing, do you have an option for materials to be supported by someone using BSL?
Our material is all visual, we present using an online platform without voiceover as this is less distracting for the learner. If you need BSL supported materials please speak to us as this is something we can definitely work with you on.
Do I have to do the whole learning programme in one go?
No, you can stop and start as much as you want to. We recognise that people have really busy lives and we want to make our learning events fit around the many distractions we all have at work and home. Some programmes are set with a defined ‘finish date’ – if this is the case we’ll give you plenty of warning if you are likely to run out of time.
Can you develop something specific for my business, using my logo on the material etc?
Absolutely – get in touch and let’s work an idea through together.