Elliem Ltd (incorporang Elliem Training) Privacy Policy
Last updated: 20 May 2021

We know how important our own data is and we respect your need to keep your data safe and through this policy we set out how we will manage and hold any data you provide to us which falls under the General Data Protecon Regulaons (GDPR).
We will treat any personal informaon which you provide us with as confidenal and will only use and store it in line with the requirements of GDPR.
This privacy policy sets out the way in which we will manage the responsibilies placed on us by GDPR. Our company is Elliem Ltd, and we operate our training management platform under the banner of Elliem Training. We are a limited company and our registered address is

15 Dee Close, York, YO24 2XP.

Please also refer to our Cookie Policy which forms part of this Privacy Policy.

This Policy covers the following:

Personal Informaon we collect about you
We will only collect informaon about you if you willingly provide us with it. We collect informaon when you use our contact form, when you join our learning management
plaorm by subscribing to courses and when you enquire about or engage with us on a consultancy basis.
The informaon we collect will include: your name, your email address, your organisaon (where appropriate) and your telephone number. We will also hold any other informaon
which you provide to us which is relevant to the terms in which you engage with us. We may ask you for further details such as your address so we can send material to you. We’ll also keep you informed about the personal informaon we need from you to provide any service.

How we use your personal informaon

We collect your informaon to enable us to answer your enquiries and work with you. This may include giving you a call, or sending you an email to answer your quesons.

1. Personal Informaon we collect about you
2. How we use your personal informaon
3. Disclosure of your personal informaon
4. Storage and security of your personal informaon
5. Links to other websites
6. Access to your informaon
7. Changes to our privacy policy
8. How to contact us

Any personal data that you provide us with is only used to sasfy the purpose for which it was collected – working with you.

Why we collect your data:

Contractual Purposes
We need to use the informaon about you in order to deliver our contractual requirements, for instance delivery of consultancy services or training courses. We may

Legimate Interests

We rely on legimate interests for the following purposes:

Other uses for gathering your personal informaon include:
We will not share your informaon for markeng purposes to other companies. And we won’t sell or disclose your informaon to third pares for use in mailing lists or databases.
We use your personal informaon internally, and we’ll only share it with third pares who need to know for normal business acvies – for example couriers.

Where we send your data
We will not transfer your personal informaon outside of the UK. Our web hosting service is based in the UK, and any data collected from our website or our learning management system is kept secure in the UK.

How long we retain your data
We do not define how long we will keep your informaon for, as with every customer the me frame varies. You may have a larger or smaller project than others or subscribe to

● contact you to confirm requirements
● nofy you about changes to terms and condions or new products on offer
● process payments and send you the paperwork required eg receipts or cereficates
Responding to communicaons, concerns or complaints and seeking feedback from
you about our products.
● Holding contact informaon for the duraon of your custom
● Keeping a record of what you have engaged with us for
● Internal record keeping
● improving our products and services
● customising our website according to your interests and your feedback.

We will however regularly review whether or not we need to retain data and delete data we no longer require. If you would like to know more about what data we have stored for you, and for how long we will keep it for, please get in contact via our office email info@elliemtraining.co.uk.

Storage and Security of your personal informaion

We comply with the standard procedures and requirements as laid down by the applicable law to ensure that your personal informaon is kept secure.
We are commied to ensuring that your informaon is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the informaon we collect from you.
Links to our Learning Management Plaorm Data Processor and other websites
Our LMS runs on a plaorm provided by CDSM Thinqi. They have robust controls in place to manage and control their own requirements under GDPR and their Data Privacy Policy can be found here hps://thinqi.com/privacy-policy. They process data on our behalf and it is important that you understand their privacy policy.
We use buons to link through to our social media plaorms, if you follow these links, you’re leaving our website. We can’t accept any responsibility or liability for these websites’
protecon and privacy policies and procedures.
Please check the social media plaorm’s privacy policies before you submit any personal informaon through the links.

Access to your informaon and correcng it
You have the right to access the personal informaon we hold about you at any me. You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date
personal informaon we hold about you. Please note, that before we are able to provide you with, or to correct any personal informaon we hold about you we will have to verify you as being you. If you would like to request details of personal informaon which we hold about you under the General Data Protecon Regulaon and the Data Protecon Act 1998, please contact us via info@elliemtraining.co.uk

Changes to our Privacy Policy
● Facebook here
● Instagram here
● Twier here

We may change this policy from me-to-me by posng a new version on this page. You should check this page regularly to ensure that you are happy with the changes.

How to contact us
To exercise any of your rights, or if you have any quesons about our privacy noce, please contact us via our email address or by mail to our registered address.
We hope to be given the chance to resolve any concerns you have about the way that we are processing your personal data. However, you have the right to lodge a complaint with the Informaon Commissioner’s Office (ICO) if you believe your data has been processed in a way that does not comply with the requirements of GDPR, or if you have any wider concerns about our compliance with the data protecon law. You can do so by calling the ICO helpline on 0303 123 1113 or by vising their website: htpps://ico.org.uk/